PRIVACY POLICY

Last Updated: 11/21/2024

Welcome to PrintGen (the "Platform"), owned and operated by Algorithmic Labs, LLC ("we," "us," "our," or the "Company"). This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and use our services (collectively, the "Platform").

Please read this Privacy Policy carefully. By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy and our Terms of Service. If you do not agree with our policies and practices, please do not use our Platform.

INFORMATION WE COLLECT

We collect several types of information from and about users of our Platform, including:

1.1 Personal Information

This may include:

  • Contact information (e.g., name, email address, mailing address, phone number)
  • Billing information (e.g., tokenized credit card, billing address, payment history)
  • Account credentials (e.g., username)
  • Demographic information (e.g., age, gender, location)
  • Profile information (e.g., profile picture, preferences, interests)
  • Communication data (e.g., messages, emails, chat logs with our customer support)
  • Survey responses and feedback
  • Any other information you choose to provide

1.2 Non-Personal Information

This may include:

  • Browser and device information (e.g., browser type, operating system, device type)
  • Usage data (e.g., pages visited, links clicked, time spent on pages, interaction with features)
  • IP address and geolocation data
  • Information collected through cookies, web beacons, and other tracking technologies
  • Aggregated data and analytics
  • Referral source (e.g., how you found our Platform)

1.3 AI-Generated Designs

We collect and store all designs generated using our AI Tool on the Platform, including:

  • The final AI-Generated Design
  • Input data used to generate the design (e.g., text prompts, uploaded images)
  • Metadata associated with the design (e.g., creation date, user ID)
  • Version history and iterations of the design

1.4 User Input and Content

Any content that you voluntarily provide or create while using our Platform, including:

  • Input provided to our AI Tool, such as:
    • Text prompts and descriptions
    • Uploaded images or other visual content
    • Style preferences and other parameters specified for design generation
  • Custom designs uploaded to the Platform
  • Comments, reviews, or feedback posted on the Platform
  • Information shared in public areas of the Platform
  • Interactions with the AI Tool, including design iterations and modifications

1.5 Technical Information

Information about your interaction with our Platform, such as:

  • Log files and error reports
  • Performance data and crash analytics
  • Browser settings and preferences

HOW WE COLLECT INFORMATION

We collect information through various methods:

2.1 Directly from You When You Provide It to Us

  • When you create an account or profile
  • When you make a purchase or place an order
  • When you sign up for our newsletter or marketing communications
  • When you contact our customer support
  • When you respond to surveys or provide feedback
  • When you use our AI Tool to generate designs

2.2 Automatically as You Navigate Through the Platform

  • Through cookies and similar tracking technologies (as described in our Cookie Policy)
  • Through log files and server logs
  • Through analytics tools and software
  • When you interact with our Platform's features and functionality

2.3 From Third Parties

  • Our business partners and affiliates
  • Social media platforms (if you choose to connect your social media accounts)
  • Payment processors and financial institutions
  • Marketing and advertising partners
  • Data enrichment services
  • Public databases and publicly available sources

HOW WE USE YOUR INFORMATION

We may use the information we collect about you for various purposes, including to:

3.1 Provide, Maintain, and Improve Our Platform

  • Operate and deliver the services you request
  • Enhance and personalize your user experience
  • Develop new products, services, and features
  • Conduct research and analysis to improve our AI Tool and other offerings

3.2 Process Transactions and Manage Your Account

  • Complete purchases and fulfill orders
  • Process payments and refunds
  • Send transaction notifications and receipts
  • Manage your account settings and preferences

3.3 Communicate with You

  • Respond to your comments, questions, and requests
  • Provide customer support and technical assistance
  • Send you technical notices, updates, security alerts, and support messages
  • Notify you about changes to our Platform or policies

3.4 Marketing and Promotional Purposes

  • Send you marketing communications about our products, services, offers, and events
  • Deliver targeted advertising and promotional content
  • Measure the effectiveness of our marketing efforts

3.5 Monitor and Analyze Trends, Usage, and Activities

  • Generate aggregate statistical data and analytics reports
  • Track user behavior and engagement metrics
  • Optimize our Platform's performance and user interface

3.6 Maintain the Security and Integrity of Our Platform

  • Detect, prevent, and address technical issues
  • Protect against fraudulent, unauthorized, or illegal activity
  • Enforce our Terms of Service and other policies

3.7 Comply with Legal Obligations

  • Respond to legal requests and prevent harm
  • Comply with applicable laws, regulations, and industry standards

3.8 Fulfill Any Other Purpose Described to You at the Time the Information Was Collected

3.8 While we may share personal data collect pursuant to Section 3, we do not sell personal data. If we did decide to sell personal data at any point, we would provide appropriate notice and consent mechanisms to individuals as required by applicable laws

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect or you provide:

4.1 To Our Subsidiaries and Affiliates

  • For the purposes described in this Privacy Policy
  • To provide integrated services and improve our offerings

4.2 To Contractors, Service Providers, and Other Third Parties We Use to Support Our Business

  • Cloud hosting and storage providers
  • Payment processors and financial institutions
  • Customer support and communication tools
  • Analytics and data processing services
  • Marketing and advertising partners
  • Fraud prevention and security services

4.3 To Fulfill the Purpose for Which You Provide It

  • To process and fulfill your orders
  • To respond to your inquiries or requests
  • To provide the services you have requested

4.4 For Any Other Purpose Disclosed by Us When You Provide the Information

4.5 With Your Consent

  • When you explicitly agree to share your information
  • When you choose to make information public on our Platform

4.6 To Comply with Legal Obligations

  • To respond to subpoenas, court orders, or legal process
  • To cooperate with law enforcement agencies or government authorities
  • To establish, exercise, or defend our legal rights

4.7 To Enforce Our Rights

  • To investigate potential violations of our Terms of Service
  • To protect against fraud or potentially illegal activities
  • To protect the rights, property, or safety of PrintGen, our users, or others

4.8 In Connection with a Business Transaction

  • In the event of a merger, acquisition, or sale of all or a portion of our assets
  • As part of due diligence processes
  • To the acquiring entity or successor in the event of a corporate reorganization

DATA RETENTION

5.1 Retention Period

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purpose for which it was collected.

5.2 Criteria for Determining Retention Period

We consider the following factors when determining how long to retain your information:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the personal information
  • Whether we can achieve those purposes through other means
  • Applicable legal, regulatory, tax, accounting, or other requirements

5.3 Account Information

If you have an account with us, we will retain your account information for as long as your account is active or as needed to provide you with our services. If you choose to close your account, we may still retain certain information associated with your account for analytical purposes and record-keeping integrity, as well as to prevent fraud, enforce our Terms of Service, take actions we deem necessary to protect the integrity of our Platform or our users, or take other actions otherwise permitted by law.

5.4 Transaction Information

We retain information related to transactions on our Platform (e.g., purchases, payment information) for as long as necessary to complete the transaction and for tax, accounting, and legal purposes.

5.5 AI-Generated Designs

We retain AI-Generated Designs and associated data as described in our Terms of Service. This may include indefinite retention for the purposes of improving our AI Tool and services.

5.6 Marketing Information

If you have opted in to receive marketing communications from us, we will retain your marketing preferences until you opt out or request to have your information deleted.

5.7 Anonymized and Aggregated Data

We may retain anonymized or aggregated data derived from personal information indefinitely, as this information cannot be used to identify you individually.

5.8 Legal Requirements

We may retain your information for longer periods if we are required to do so by law, regulation, or legal process.

5.9 Data Deletion

When we no longer need to retain your personal information, we will securely delete or destroy it in accordance with our data retention and deletion policies and applicable laws and regulations.

DATA SECURITY

6.1 Security Measures

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Firewalls and intrusion detection systems
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and security practices

6.2 Third-Party Service Providers

We require all third-party service providers to whom we transfer your data to agree to protect your personal information in a manner consistent with this policy and to use it only for specified purposes.

6.3 Data Breach Procedures

In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable laws and regulations.

6.4 User Responsibilities

While we strive to protect your personal information, the security of information transmitted over the Internet can never be guaranteed. You are responsible for maintaining the confidentiality of your account credentials and for any actions taken using your account.

6.5 Limitation of Liability

You acknowledge that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

THIRD-PARTY WEBSITES AND SERVICES

7.1 Links to Third-Party Websites

Our Platform may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of such websites or their content.

7.2 Third-Party Content

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7.3 Third-Party Integrations

If you choose to connect your account to third-party services or platforms, we may receive information from those services. The information we receive depends on the settings and privacy policies of those third-party services.

7.4 Social Media Plugins

Our Platform may include social media features, such as the Facebook "Like" button or Twitter sharing widgets. These features may collect your IP address and which page you are visiting on our Platform, and may set a cookie to enable the feature to function properly.

7.5 User Responsibility

We encourage you to review the privacy policy of any site you visit or third-party service you use in connection with our Platform.

AI-GENERATED DESIGNS AND INTELLECTUAL PROPERTY

8.1 Ownership of AI-Generated Designs

As outlined in our Terms of Service and Intellectual Property Policy, by using our AI Tool, you grant us certain rights to store, use, and display all designs generated on our Platform. This includes:

  • The right to use AI-Generated Designs to improve our services
  • The right to display AI-Generated Designs for marketing purposes
  • The right to analyze AI-Generated Designs for research and development

8.2 User Rights

You retain certain rights to use AI-Generated Designs as specified in our Terms of Service, subject to the limitations outlined therein.

8.3 Prohibited Uses

You may not use AI-Generated Designs in any manner that violates our Terms of Service or applicable laws, including but not limited to:

  • Claiming copyright or trademark rights in AI-Generated Designs
  • Using AI-Generated Designs to create products or services that compete directly with PrintGen
  • Selling or distributing AI-Generated Designs as standalone digital assets

8.4 Data Analysis

We may analyze AI-Generated Designs and associated user inputs to improve our AI Tool, develop new features, and enhance our services.

CHILDREN'S PRIVACY

9.1 Age Restriction

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

9.2 Parental Consent

If you are under 18, please do not provide any information on this Platform or use our services. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will do our best efforts to delete that information.

9.3 Notification

If you believe we might have any information from or about a child under 18, please contact us immediately at contact@printgen.ai.

INTERNATIONAL DATA TRANSFERS

10.1 Data Transfer

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

10.2 Consent to Transfer

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

10.3 Safeguards

When we transfer personal information from the European Economic Area (EEA) to countries not deemed to provide an adequate level of data protection, we use specific contracts approved by the European Commission which give personal information the same protection it has in the EEA.

YOUR RIGHTS AND CHOICES

11.1 Access and Update

You can review and change your personal information by logging into your account settings on our Platform.

11.2 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe link in any marketing email we send you.

11.3 Cookies and Tracking Technologies

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please refer to our Cookie Policy for more information.

11.4 Do Not Track

We do not currently respond to "Do Not Track" signals or other similar mechanisms.

11.5 Data Portability

Where required by law, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

11.6 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

11.7 Complaint

You have the right to complain to a data protection authority about our collection and use of your personal information.

CHANGES TO OUR PRIVACY POLICY

12.1 Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

12.2 Material Changes

If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Platform home page or via email to the primary email address specified in your account.

12.3 Review

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CALIFORNIA PRIVACY RIGHTS

13.1 CCPA Compliance

If you are a California resident, you have certain rights with respect to your personal information pursuant to the California Consumer Privacy Act (CCPA). These rights include:

  • The right to know what personal information we collect about you and how we use and disclose it
  • The right to request deletion of your personal information in certain circumstances
  • The right to opt out of the sale of your personal information
  • The right to non-discrimination for exercising your CCPA rights

CONTACT INFORMATION

14.1 Questions and Concerns

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

contact@printgen.ai
Algorithmic Labs, LLC
169 Madison Ave
STE 11762
New York, NY, 10016 US

14.2 Data Protection Officer

You can contact our Data Protection Officer directly at contact@printgen.ai.

ACKNOWLEDGEMENT

By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. This Privacy Policy, together with our Terms of Service, Cookie Policy, and any other agreements between you and Algorithmic Labs, LLC, constitutes the entire agreement between you and Algorithmic Labs, LLC regarding your use of our Platform and the processing of your personal information.